{"id":1290,"date":"2024-08-10T13:28:52","date_gmt":"2024-08-10T13:28:52","guid":{"rendered":"https:\/\/dev.opendesignsin.com\/insillion\/?p=1290"},"modified":"2025-09-26T13:05:00","modified_gmt":"2025-09-26T13:05:00","slug":"core-system-modernization-oman-insurance","status":"publish","type":"post","link":"https:\/\/dev.opendesignsin.com\/insillion\/case-studies\/core-system-modernization-oman-insurance","title":{"rendered":"Modernising core system for Oman based Carrier"},"content":{"rendered":"
<\/div>\n

Overview<\/h2>\n

INSILLION\u2019s digital transformation of this Oman based Carrier provided a modern tech stack to the carrier and de-risked core system transformation to enhance operational productivity and enabled modern digital front ends for third-party users.<\/p>\n

About the Client<\/h2>\n

The client is an Oman-based carrier established in 2014 and is a market leader in Property & Casualty Lines.<\/p>\n<\/div>

<\/div>
\n

Challenges<\/h2>\n
    \n
  • Core system did not meet established needs for speed to market or ability to innovate.<\/li>\n
  • Implementing changes to the core system was a hassle as the carrier faced difficulties in finding resources to work on the system.<\/li>\n
  • Aggregators required APIs for embedded journeys.<\/li>\n
  • Integration with government agencies ROP (Royal Oman Police) and Orange Card for Motor policies through APIs.<\/li>\n
  • Modern front-end systems were required for brokers and bancassurance users.<\/li>\n
  • With the existing system, post-sales services and modifications to rules and rates was an extensive procedure.<\/li>\n
  • Carrier required different workflows based on processes and products to enhance operational productivity.<\/li>\n<\/ul>\n<\/div><\/div><\/div>
    <\/div>
    \n

    Results<\/h2>\n
      \n
    • Enhanced user experience with input and output display in Arabic.<\/li>\n
    • Integration with multiple third-party systems through APIs for embedded journeys.<\/li>\n
    • Enabled data pull from ROP for Vehicle Masters & license details and data push for policies issued through APIs.<\/li>\n
    • Modern front-end portals for Brokers and Bancassurance users to enhance partner experience.<\/li>\n
    • Excel-based rate management and UI-driven configuration to enable underwriters to make rapid changes.<\/li>\n
    • Underwriters were empowered through flexible workflows based on processes, including inspection module for Motor polices and Master data management.<\/li>\n
    • Plan comparison, claim check and underwriter discounting during referral stage was enabled through INSILLION.<\/li>\n<\/ul>\n<\/div><\/div><\/div>
      <\/div><\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"

      INSILLION\u2019s digital transformation of this Oman based Carrier provided a modern tech stack to the carrier and de-risked core system transformation<\/p>\n","protected":false},"author":1,"featured_media":2827,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[19],"tags":[25],"class_list":["post-1290","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-case-studies","tag-debitis"],"acf":{"event_date":null,"author_name":"Insillion Team","author_image":{"ID":3134,"id":3134,"title":"","filename":"Favicon-2.png","filesize":7655,"url":"https:\/\/dev.opendesignsin.com\/insillion\/wp-content\/uploads\/2025\/07\/Favicon-2.png","link":"https:\/\/dev.opendesignsin.com\/insillion\/blog\/digital-insurance-mga\/attachment\/favicon-2-2","alt":"Insillion 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